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Terms and Conditions

 

Article 1

All general requirements regulate rights and obligations of all legal entities and/or natural persons which, on one side (further: Guest), have with Vejo Alida, owner of UO NOVALJA-BOOKING, from Viškovo, Gornji Jugi 28G, on the other side (further: Service provider), concluded the Contract of intermediation at the conclusion of the contract of renting catering (accommodation) capacities (further: Contract), from the offer below, and are its component.

Article 2

The Guest, by concluding the Contract, confirms that he is informed that the Service provider concluded contracts of intermediation when renting all catering (accommodation) capacities which are a part of his offer, according to which the renter (further: User) is responsible for authencity of the data put on Service provider's disposal.

The Guest, by concluding this Contract, resigns of any demand for reparation which arises from using untrue, inaccurate or in any other way incomplete data in presentation and selling of catering (accommodation) capacities of the User. 

Article 3

Service provider obliges that data about the Guest, respectively about other persons with whom the services of the Service provider are used, to be used exclusively in the goal of concluding the Contract, which is the object of this Contract.

Service provider obliges that data which he disposes regarding to the Guest will not be made public or available to third parties, except for goal achievement defined in paragraph 1 or by explicit approval by the Guest himself.

Article 4

Price of every catering (accommodation) capacity in the offer of Service provider is listed in the price-list which is located on the bottom of the presentation page of the same.

The price from paragraph 1 of this article relates to the presented service and presented equipment. The price includes fees which the Guest is paying to the Service provider for the intermediation service, as well as residence tax, respectively other fees which the Guest is obliged to pay to the Service provider because of using services of catering (accommodation) capacities.

Additional services of service User, which were not closely included in the price from paragraph 1 of this article, are concluded by the Guest with the User himself, if the price-list of the same is not published on presentational pages of the Service provider. In case the price list of additional services is published on Service provider's presentational pages, the Guest concludes the same directly with the Service provider, and in the cost of the same the fee of the latter is also included.

Price of catering (accommodation) capacities, defined by this article, is published on presentational pages of Service provider in Euros, and is calculated in HRK by basis of exchange rate of HRK in relation to Euro, by average exchange rate of HNB on payment day.

Article 5

The Guest confirms Contract conclusion by reservation to Service provider. The reservation is complete by written confirmation of the Guest of concluding the Contract to the Service provider and paying advance, in the amount which the Guest and Service provider define with agreement, on the giro account of Service provider.

Reservation from pa. 1 of this article must contain personal data of the persons which by the basis of the Contract can use catering (accommodation) capacities of the Service provider.

The advance from the first paragraph of this article contains the full fee, closely defined in article 4 pa. 2 of these Requirements, of the Service provider.

Article 6

By confirming the reservation, closely decribed in regulation of article 5, paragraph 1 and 2 of these Requirements (further: Reservation), the Guest takes the obligation that all persons which can, on the basis of the Contract, use catering (accommodation) capacities of the Service user have valid passports and fulfill adequate orderline, visa, customs, sanitary, monetary and other regulations for crossing the state borders.

By confirming the Reservation, the Guest resigns of cancelling rights and/or reservation substitution because persons from paragraph 1 of this article, or he himself, do not fulfill conditions for crossing the state border.

Article 7

The Guest is authorised for usage of reserved catering (accommodation) capacities of the Service user from 12,00 hours of the first day of Reservation, and is also obliged to leave no later than 10,00 hours of the last day of Reservation. If the Guest wouldn't approach to usage of reserved catering (accommodation) capacities of the Service User until the end of the first day of the concluded usage of the same, without reasonable ground, the Contract is considered terminated and the Service Provider and Service User are authorised to keep gained fees and advance.

The Guest is obliged to comply with the house rules of the Service User, which need to be made available to him on a comprehensible language, during his first arrival into catering (accommodation) capacities of the Service User.

The Guest is obliged, under threat from rights loss, to inform the Service User, without delay, of all objections to catering (accommodation) capacities of the Service User which were not in accordance with Contract agreements, and inform the Service Provider in a written way no later than eight (8) days since the day of catering (accommodation) capacities usage stop.

If it would be determined that the objections of the Guest, closely defined in paragraph 3 of this article, are established and impair the usage of catering (accommodation) capacities in a way planned by the Contract, the Service Provider is obligated, without delay, to secure usage ,to the Guest ,of alternative catering (accommodation) capacities which are appropriate to agreements established by the Contract or, on basis of explicit demand, to pay back the Guest's paid advance. If the Guest would ask of pay back as in the latter case, the Service provider is obliged to fulfill the pay back by the amount which was alloted on his giro account on basis of Reservation confirmation.

Article 8

If the Guest, without reasonable ground, cancels the reservation in period shorter of thirty (30) days from day of concluded start of catering (accommodation) capacities usage (undue cancellation), the Service Provider and the Service User are authorised to keep received fees and advance established by Reservation.

If the Guest, with reasonable ground, cancels the reservation in period shorter than thirty (30) days from the day of concluded start of catering (accommodation) capacities usage (undue cancellation), or, respectively, cancels the reservation in period longer than thirty (30) days from the day of concluded start of catering (accommodation) capacities usage (undue cancellation), The Service User has the right to keep, as cancellation dues, half of paid-in advance on Reservation, and the Service provider can keep the flat rate of 10,00 Euros in countervalue Kunas, by average exchange rate of HNB on cancellation day.

Substitution of reserved catering (accommodation) capacity with an other catering (accommodation) capacity, from the offer of Service provider, is considered a reservation cancellation.

Article 9

The Guest with Reservation confirmation confirms that he is informed that the Service User, on basis of the contract concluded with the Service provider, takes responsibility for the eventual damage the Guest himself could suffer, or the property he brought with himself in time of, and right before and after, using reserved catering (accommodation) capacities and resigns of any demand towards the Service provider for fixing the damaged property.

Article 10

The Guest and Service provider agreeably determine that eventual intermediate arguments will be tried, principally, to be solved in an agreeable and friendly way.

The Guest and the Service Provider agreeably determine that  intermediate arguments, if their handling will not be possible in the way of paragraph 1, will be dealt at the municipal court in Rijeka.